Effective Date: July 01, 2025
 

This Privacy Policy describes how Glamor of City (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use our website or services.

By using the Platform you consent to the practices described herein.

1. Data We Collect
We collect only the information you voluntarily submit, which may include:

• Name

• Phone number

• Email address

• Booking details

• Location information

• Payment-related information

• Any other information you choose to submit through forms or communication

We do not actively collect sensitive personal data beyond what you provide.

2. Purpose of Collection
Your data is collected and used solely for:

• Processing and facilitating bookings

• Communicating with you regarding your booking

• Payment processing

• Improving our services

• Complying with legal obligations

By providing your personal data to us, you expressly consent to our collection, use, storage, processing, and disclosure of such data for any purpose connected with the operation of our Platform, facilitation of bookings, communication with you, payment processing, service improvement, legal compliance, and any other related business purposes, whether such processing occurs on or off the website.

3. Sharing of Data
We may share limited data with:

• Payment gateway providers (only as necessary to process payments)

• Service providers who assist in operating the Platform (under confidentiality obligations)

We do not share data for marketing purposes without your consent.

4. Data Retention
We retain your data only for as long as necessary to fulfil the purposes stated above or as required by law. Booking-related data may be retained for a reasonable period for record-keeping and dispute resolution.

5. Data Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Under applicable Indian law (including the Digital Personal Data Protection Act, 2023, as applicable), you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of data (subject to legal retention requirements)

Requests may be made via the contact channels listed on the website. We will respond within a reasonable time.

7. Age Restriction
Our services are intended only for adults aged 18 and above. We do not knowingly collect data from minors.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new effective date. Continued use constitutes acceptance.

10. Governing Law
This Privacy Policy is governed by the laws of India. Exclusive jurisdiction lies with the courts in Delhi.

11. Contact
For any privacy-related queries, please contact us through the phone numbers or WhatsApp listed on the website.